Privacy Policy

Thank you for choosing Crossroads Family Dentistry for your dental care needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from our patients and website visitors.

We may collect the following types of information:

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As a condition of your use of this Site, you agree not to use it for any purpose that is unlawful or prohibited by these Terms and Conditions.

You may not:

• Use the Site in any way that could damage, disable, or impair the Site or interfere with others’ use and enjoyment.
• Attempt to gain unauthorized access to any portion of the Site or related systems.
• Use any automated means (robots, spiders, etc.) to access the Site for data collection or extraction.
• Upload or transmit viruses, malware, or harmful code.

You agree to use this Site only for lawful purposes related to obtaining dental care information and services from Crossroads Family Dentistry.

We use the information we collect for the following purposes:
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• To provide, maintain, and improve our dental services
• To process payments and send billing information
• To communicate with you about appointments, treatment, and services
• To send health reminders, special offers, and newsletters (with your consent)
• To improve our website functionality and user experience
• To comply with legal obligations and industry regulations

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services — including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your personal information with:
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• Healthcare providers and specialists involved in your treatment
• Insurance companies and other third parties for payment purposes
• Business associates who provide services on our behalf (billing, software, etc.)
• Legal authorities, when required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Depending on your location, you may have certain rights regarding your personal information, including:
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• The right to access your personal information
• The right to correct inaccurate information
• The right to request the deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information provided below.

Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can control cookies through your browser settings, but disabling cookies may limit your use of certain website features.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website with a revised “Last Updated” date. Your continued use of our services after such modifications constitutes your acknowledgment of the updated Privacy Policy.

By using our services or providing us with your information, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

This Privacy Policy is in addition to our Notice of Privacy Practices, which describes how we may use and disclose your protected health information as required by the Health Insurance Portability and Accountability Act (HIPAA). You can request a copy of our Notice of Privacy Practices at our office or find it on our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.